Payment Expectations:

All classes and private lessons must be paid at the time of scheduling.

Accepted payments methods are major credit cards (Visa, MasterCard, American Express, etc.). We do not accept cash, PayPal, or Venmo.

Refund Policy:

All sales are considered final. Any authorized refunds are subject to a 10% processing fee.

Right to Refuse Training and Services:

Defensive Mindset Training reserves the right to refuse training and services to anyone for any reason. Safety, security, and professionalism will be observed and upheld by all of our trainers and clients. Any violations of integrity, safety, security, and professionalism will result in immediate removal from training and services.

ITAR Compliance Statement

Defensive Mindset Training Options LLC (Defender University) conducts all firearms training activities in full compliance with the International Traffic in Arms Regulations (ITAR), 22 CFR §§ 120–130. All instructional content, technical data, and training materials related to defense articles are restricted to U.S. Persons as defined in 22 CFR § 120.62.

No training, technical assistance, or transfer of controlled technical data will be provided to foreign persons, whether in the United States or abroad, without prior authorization from the U.S. Department of State, Directorate of Defense Trade Controls (DDTC).

Participation in certain training programs may require proof of U.S. citizenship, lawful permanent residency, or other status as a U.S. Person. By enrolling in our training, you certify that you meet these requirements and that you will not export, release, or share any controlled technical data to non-U.S. Persons without proper authorization.

Violations of ITAR are subject to severe criminal and civil penalties, including fines and imprisonment. Defensive Mindset Training Options LLC reserves the right to deny or terminate training to any individual who does not meet ITAR compliance requirements.